Wednesday, September 18, 2013

Our Last Trip to Camping World in Syracuse, NY

September 18th - Wednesday - Beautiful Day - Not a cloud in the sky.

We were up before the sun this morning and on the road at 7:00 AM to keep our appointment at Camping World in Syracuse, NY.  This appointment was to have our Dome connected correctly so we could have the use of all of our satellites.  This had been trouble shot by the technician at King Dome at our home and we notified Camping World of the problem, as it was their mistake, they had connected the Dome to the auxiliary cable and not the main cable.  A problem that should have taken at the most a couple of hours.  We were assured that the spring for our awning would also be on site and it would be replaced at the same time, as when we were there on the first of August, we were given the excuse that it had not come in yet.

We arrived at 10:10 AM reported to the desk and the girl that normally takes care of us was not at work today.  The spring could not be found and when they checked with the man that does the ordering, it had never been ordered; however, this was not done until 4:00 pm, when I started asking questions and we asked to talk to the foreman.  The dome problem, we were told was not installed properly by the factory and that upset me, as I knew that was wrong, as it did work at one time prior to Camping World taking it off and returning it to King Dome.  To make a very long story short.  We still only have two satellites working and they tell us that is all we will ever have.  End of story.  We told them not to order the spring and not to bill us for any of the work that was done today, as we were told we had a 90 day guarantee on their labor and as long as they didn't replace any parts, today was on them.  We spent over $700.00 on it the first of August.  We have made six trips to Syracuse for the same problem with no resolution.  That is a three hour drive one way for us.  The foreman is aware that we will not be returning to their establishment and the  reasons and many of the reasons are documented in previous e-mails in her possession.

We had hoped to stop at one of the winery's for dinner on our way home, and as it was we stopped at a chicken house in Watkins Glen and asked for something we could eat in our hands and kept driving, as it was it was 8:30 when we arrived home after dark.

It was a beautiful drive up and back and we did enjoy our outing, if we had accomplished anything and if it hadn't cost so much for the gasoline for a days drive.  They were harvesting grapes and we wanted to stop and purchase some grapes and apples to bring home, but by the time we came home, all of the places were closed.

We were so pleased for the farmers, as last year when we made our trips up their corn fields were so sparse it wasn't worth cutting and this year all of their crops were very bountiful.  The Amish were cutting corn with their horses, always a pleasure to watch, as their barns and countryside are so beautifully groomed.
Horses and driver ready for a day's work

 
At the end of a work day


The falls on route 414 - before Hector, NY

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